Robert and Doris Crosby – Founders
Avionce Institute of Mortgage Training specializes in delivering interactive mortgage training through live webinar sessions. Our goal is to streamline your job responsibilities by offering both Entry-Level Courses and Advanced Courses, with ongoing updates to incorporate the latest 2024 guidelines. Whether you’re an individual entering the mortgage industry or a corporate client seeking tailored training, Avionce is dedicated to providing comprehensive and accessible education.
Robert (Rob) Crosby – Director of Administration
With over 31 years of expertise in the real estate and mortgage industry, Robert (Rob) Crosby stands as a highly regarded figure in the field. Rob holds real estate broker licenses in both Georgia and California, reflecting his extensive knowledge and experience across diverse real estate markets.
Professional Achievements:
- Real estate broker in Georgia and California.
- Former Regional Manager at Home Loan Mortgage Corporation.
- Recognized for building a prosperous wholesale operation in the Atlanta region.
Mentorship and Educational Leadership:
Rob Crosby takes great pride in assisting others in achieving their goals, often serving as a mentor within the industry. As the Director of Avionce Institute, he dedicates significant time to creating optimal educational opportunities. Rob’s commitment to education dates back to 1991, when he played a pivotal role in establishing Avionce Institute of Mortgage Training. His contributions included crafting policies, procedures, and quality control programs to ensure the best possible training experience for Avionce’s students.
Doris Crosby – Director of Training
With an illustrious career spanning over four decades, Doris Crosby is a seasoned professional in the mortgage industry. She currently serves as the Co-Owner and Senior Director of Training at Avionce Institute, contributing significantly to its success and growth.
Professional Background:
- Senior Director of Training: Oversees all aspects of curriculum development and training.
- Nationwide Recognition: Gained nationwide recognition as a faculty trainer for Fannie Mae’s Housing Finance Institute.
Career Journey:
- Mortgage Loan Originator: Began her career as a mortgage loan originator, laying the foundation for her extensive expertise.
- Expansion into Mortgage Operations: Gained valuable experience in various roles, including investor reporter, secondary market specialist, loan processor, and advisor to mortgage brokerage firms.
- Underwriting Expertise: Holds key certifications such as FHA/DE, VA/LAPP, and Conventional Underwriter, showcasing her proficiency in handling various loan types.
- Corporate Training Contributions: Provided corporate training for major companies, including Wells Fargo, Bank of America, and Citizens Bank.
Doris’s wealth of experience and commitment to training have made her a guiding force in the mortgage industry, contributing to the success of Avionce and leaving a lasting impact on professionals nationwide.
Brian Robinson – Lead Trainer
Brian Robinson is a decorated U.S. Army veteran and a seasoned professional with a 26-year career in the mortgage industry. He is known for his dedication and exceptional teaching skills.
Professional Background:
- Mortgage Industry Expertise: Demonstrates a deep understanding of the mortgage industry’s intricacies.
- Trainer in Instructional Design: With over 10 years of experience, Brian creates effective and engaging training materials.
Partnerships and Training Contributions:
- Alignment with Business Goals: Collaborates with organizations, aligning training programs with business objectives.
- Engaging Facilitator: Provides an interactive and engaging learning experience, ensuring participants grasp the material effectively.
Professional Experience:
Brian has worked as a Professional Training Consultant/Instructional Designer with prominent organizations, including Johnson Mortgage, Campbell Mortgage, West Lake Financial, Citizens Bank, and My Mortgage Trainer. His expertise extends to roles as a Mortgage Underwriter and Processor in multiple states.
Susan Butler – Technical Writer
With over 40 years of experience, Susan Butler has a notable career in the mortgage industry. Starting as a Loan Processor in Atlanta, she has advanced through various roles, making significant contributions along the way.
Professional Journey:
- Loan Processor in Atlanta: Laid the foundation for her extensive knowledge and expertise.
- Technical Writer and Consultant: Serves as a Technical Writer and Consultant at Avionce, conducting research, writing new material, and updating existing curriculum. Recognized as the institute’s Subject Matter Expert.
Certifications and Recognitions
- Senior Underwriter: Proficient in underwriting complex loan files.
- Certified DE Underwriter: Holds the Direct Endorsement (DE) certification.
- VA Senior Appraisal Reviewer (SAR) Designation: Earned the prestigious designation of VA Senior Appraisal Reviewer.
- Conventional Underwriter: Certified to handle conventional mortgage loans.
- Certified Elite Underwriter: Achieved the status of Certified Elite Underwriter for United Guaranty, a mortgage insurance company owned by AIG Insurance Company.
Susan’s passion for writing has led her to develop training materials, manuals, and presentations that have benefited several national lenders. Her contributions have been instrumental in shaping Avionce’s training programs and the success of its students.
Alivia Beach
I began my career in the mortgage industry in 2021 as a Mortgage Loan Processor. After completing my initial training, I joined a dedicated team where I collaborated closely with loan officers and underwriters to ensure the accurate and timely processing of mortgage applications.
Through this experience, I became proficient in verifying borrower information, gathering and reviewing essential documents, and coordinating escrow closings. I take pride in maintaining clear and effective communication with clients, loan officers, and management teams, ensuring a smooth and seamless mortgage process for all parties involved.
Known for my attention to detail, policy compliance, and ability to work collaboratively in a team environment, I thrive on managing multiple responsibilities while delivering excellent customer service. My strong organizational skills and effective communication enable me to handle challenges with professionalism and care.
Currently, I am excited to continue my journey with Avionce, where I am further enhancing my knowledge and expertise in the mortgage industry. I am passionate about growth, learning, and contributing to the success of my team while providing exceptional service to our clients.
Elevate your mortgage career with our expert training—Enroll in our comprehensive courses today!
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Avionce Institute of Mortgage Training
15220 Comanche Rd,
Apple Valley, CA 92307,
USA
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